A consistent, familiar point of contact, without full hands-on care
A subscription service for people who are managing well on their own but whose families want the reassurance of regular, consistent contact. Wellbeing and early warning, not hands-on personal care.

Is Sapphire right for you or your family?
Sapphire is ideal for those looking for a set monthly price and peace of mind that there is someone visiting your family member regularly, supporting with ad-hoc requirements.
Sapphire is a good fit if you're looking for:
- A consistent local point of contact who gets to know you
- Peace of mind for family, especially if they live some distance away
- Early warning if something starts to change, before it becomes a crisis
- Support that fits around someone who is largely independent
If your needs include this, our Lapis service is the better starting point:
- Help with washing, dressing, or other personal care
- Support with medication
Sapphire is a prevention and stability service. If needs become more complex, or medication support is required, the natural next step is Lapis, this is a feature of how Sapphire works, not a failure of the service.
What's included
- Regular contact from a small, consistent team who know you
- Coordinator oversight, with family kept informed
- A clear, managed route to Lapis if your needs grow
What’s not included: Washing, dressing, or medication support.
This sits with our Lapis service.
Sapphire pricing
Subscription pricing by visit frequency
| Tier | Visits per month | Monthly price | Annual equivalent |
|---|---|---|---|
| Fortnightly | 2 visits | £195 per month | £2,340 per year |
| Weekly | 4-5 visits | £395 per month | £4,740 per year |
| Twice weekly | 8-9 visits | £750 per month | £9,000 per year |
Weekend visits are not included in the standard subscription and are charged separately if requested.
Add Beanbag
OPTIONAL EXTRA
Discreet home technology that sits alongside Sapphire visits: unobtrusive sensors (no cameras, nothing to wear) that detect falls and changes in sleep or daily activity, with one-touch help and a 24/7 support centre. Provided by Secure Meters (UK) Ltd and charged separately.
Ready to talk it through?
Speak to our team for a free, no-obligation conversation about whether Sapphire is the right fit for your family.
Call us now: 01489 890016